Terms of service
Terms of Service
Last updated: March 21, 2026
This website is operated by VELNORE. Throughout the site, the terms “we”, “us” and “our” refer to VELNORE. VELNORE offers this website, including all information, content, features, tools, products and services, to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our services.
1. Access and Use
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a legal guardian.
You agree not to use our services for any unlawful or unauthorized purpose, including violating any applicable laws.
You are responsible for ensuring that any information you provide is accurate, current and complete.
2. Products
We make every effort to display our products as accurately as possible. However, we do not guarantee that product colors, images or details will be accurate due to variations in devices and displays.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
3. Orders
When you place an order, you are making an offer to purchase. We reserve the right to accept or reject any order at our discretion.
Orders are only confirmed once payment has been successfully processed. We may cancel or modify orders if necessary, including in cases of suspected fraud or incorrect pricing.
4. Pricing and Billing
Prices are subject to change without notice.
Unless otherwise stated, prices do not include shipping costs, taxes, customs duties or import fees.
You agree to provide accurate billing and payment information and authorize us to charge the provided payment method.
5. Shipping and Delivery
Delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs authorities or events beyond our control.
Risk of loss transfers to the customer once the order is handed over to the carrier.
6. Returns and Refunds
Returns and refunds are governed by our Refund Policy available on our website.
7. Intellectual Property
All content on this website, including trademarks, logos, text, images and design, is owned by VELNORE and protected by applicable intellectual property laws.
You may not use, reproduce or distribute any content without prior written consent.
8. Third-Party Services
Our services may include integrations or links to third-party platforms, such as Shopify.
We are not responsible for the content, policies or practices of third-party services.
9. Disclaimer of Warranties
Our services and products are provided “as is” and “as available”, without any warranties of any kind, express or implied.
We do not guarantee that the service will be uninterrupted, secure or error-free.
10. Limitation of Liability
To the fullest extent permitted by law, VELNORE shall not be liable for any direct, indirect, incidental or consequential damages resulting from the use of our services or products.
11. Indemnification
You agree to indemnify and hold harmless VELNORE from any claims, damages or expenses arising from your use of the services or violation of these Terms.
12. Governing Law
These Terms shall be governed by the laws of Brazil.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.
14. Contact Information
For any questions regarding these Terms, please contact us:
VELNORE
Email: velnorerio@gmail.com
CNPJ: 62.186.825/0001-08
Address: Travessa Rio Grande do Norte, 230, Nova Friburgo, RJ, 28623-320, Brazil
+55 22 98153-6988